How-to articles

Title	Creator	Modified
How to disable/enable usage data collection	Elitsa Velikova	Jan 17, 2025
How to figure out why you are seeing less/more tickets than expected?	Georgi Gachev	Jan 14, 2025
How to calculate the number of user licenses needed for Advanced Portal Reports for Jira Service Management	George Stoyanov (Nemetschek Bulgaria))	Sept 17, 2024
How to check the server Jira logs	Georgi Gachev	Jun 26, 2024
How to figure out why searching by specific Request Types/ Customer request status doesn't work	Georgi Gachev	Feb 05, 2024
How to understand the meaning of Atlassian Error Messages	Elizabeth Milanova	Jan 18, 2024
How to export the browser log messages	Georgi Gachev	Dec 13, 2023
How to find the generated JQL of Advanced Portal Report search	Olya Velkova	Nov 27, 2023
How to apply a promo code for Advanced Portal Reports on Cloud	Georgi Gachev	Jan 11, 2023
How to change the Advanced Portal Reports CSS if you have Refined installed	Georgi Gachev	May 26, 2022
How to migrate Advanced Portal Reports from Server to Cloud	Georgi Gachev	Feb 10, 2022
How to check "configuration failed to save" errors	Georgi Gachev	Feb 01, 2022
How to customize the colors of Advanced Portal Reports when you have Refined installed	Georgi Gachev	Oct 13, 2021
How to fix the list of users not being populated on Cloud	Georgi Gachev	Jun 02, 2021
How to make imported requests appear on the portal	Georgi Gachev	May 13, 2021
How to get all reguest types for a service desk via REST call	George Stoyanov (Nemetschek Bulgaria))	Mar 12, 2020
How to get all configured Jira fields via REST call	George Stoyanov (Nemetschek Bulgaria))	Mar 12, 2020