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Advanced Portal Reports for JSM has two main features:
Allows your JSM Help Center customers to see a report on JSM Help Center that has: extended search, additional information for the requests and export in Excel/CSV.
As a JSM Help Center customer you can select a project and pick a time period so the chart displays the relation between created and resolved Jira tickets over the selected period.
Allows your JSM Help Center customers to see additional information on the request view page.
As a JSM project administrator you can configure it on Jira level and on a project level.
Configure Advanced Portal Reports
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Access Advanced Portal Reports
Access Advanced Portal Reports
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Easy start in 4 steps
Easy start in 4 steps
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Open global configuration from administration
Open global configuration from administration
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Use the reports
Use the reports
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Global Views
Global Views
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