Documentation: Advanced Portal Reports for Jira Service Management
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Provide powerful reporting and extended search for your JSM Help Center customers
Atlassian's Jira Service Management is a product allowing customers to report problems to support staff on an ongoing basis. The staff, accordingly, proceeds with solving these problems or escalating them to the next support line. Thus, Jira Service Management's main goal is to optimize and regulate the user-service contact. With Advanced Portal Reports for JSM , you can dramatically increase the transparency for your customers, helping you get the most out of Atlassian's Jira Service Management.
Advanced Portal Reports for JSM main features:
Advanced Requests Report
Created vs Resolved chart
As a JSM project administrator, you can:
Additional fields on Request view
Full guide configurations for JSM project administrators of the Report on JSM Help Center
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