How to get all reguest types for a service desk via REST call
The easiest way to get all request types configured for a service desk project is by requesting a REST call in a browser.
Steps:
Open your Jira in a web browser (Firefox, Mozilla etc.)
Log in
Open a new browser tab
In the new tab enter the URL
https://#PUT_HERE_YOUR_JIRA_NAME#.atlassian.net/rest/servicedeskapi/servicedesk/#PUT_HERE_THE OF THE SERVICE DESK#/requesttype
Do not forget to replace the
#PUT_HERE_YOUR_JIRA_NAME# with the name of your Jira instance
/#PUT_HERE_THE OF THE SERVICE DESK# with the number of the service desk you are looking for.
Example:
https://gecata.atlassian.net/rest/servicedeskapi/servicedesk/1/requesttype
5. After clicking Enter, you should see a screen like :
5. Right click in the browser search result and choose Save Page As / Save As to store the data as a JSON file on your computer.