How to get all reguest types for a service desk via REST call
The easiest way to get all request types configured for a service desk project is by requesting a REST call in a browser.
Steps:
Open your Jira in a web browser (Firefox, Mozilla etc.)
Log in
Open a new browser tab
In the new tab enter the URL
https://<cloud_instance_name>.atlassian.net/rest/servicedeskapi/servicedesk/<service_desk_id>/requesttype
Do not forget to replace
<cloud_instance_name> with the name of your Jira instance
<service_desk_id> with the ID of the service desk you are looking for.
Example:
https://gecata.atlassian.net/rest/servicedeskapi/servicedesk/1/requesttype
5. After clicking Enter, you should see a screen like :
5. Right click in the browser search result and choose Save Page As / Save As to store the data as a JSON file on your computer.