π Become our Sidekick!
- Kameliya Magunska
- Elitsa Velikova
Β
Do you want to become part of our Customer Discovery Group?
We want to better understand our customers so we can improve the product to better suit your needs. If so, please contact us at: Email or book a meeting to share.
Would you help us understand our customers better?
π If you want to be our Sidekick
What is a Sidekick?
This is someone who wants to influence our product development decisions and help us be better.
What does it mean to you?
You will be invited to take part in some of our activities.
90% of the features are based on the feedback from our customers
Customer discovery meeting
π Observation
A general meeting about how you and your customers are using the product
β±οΈ Duration
20min
Once every 6 months
Usability research
π Observation
Asking questions and observing your work with Advanced Portal Reports about possible option or feature
β±οΈ Duration
20min
Once every 6 months
Usability prototype testing
π Observation
A general meeting about how you and your customers are using the product
β±οΈ Duration
20min
Once every 6 months
Short survey
π Observation
Link to an online survey with questions about Jira or Advanced Portal Reports
β±οΈ Duration
5 minutes
Once every 6 months
Your time is valuable to us
Your time is very important to us so we will be very considering when we invite you to participate
in our activities. Every meeting we schedule with you will be whenever it suits you.
Our meetings will be held online via Teams.
We are also open to any other suggestions you might have.
Contact us via Email or Support request.
Download page as file for print: