Differences between Cloud and Data Center features

Advanced Portal Reports for JSM is available on Cloud and Data Center/Server hosting.

Although currently Cloud and Data Center versions have some differences in their features, we’re constantly working towards their unification.

Here you can see the all the differences between Cloud and Data Center versions of the app.

Feature	Cloud features	Data Center/Server features

Feature	Cloud features	Data Center/Server features
Global configuration - available for Global Jira Service Management Administrator
Global Configuration	Accessible from main Jira menu → Аpps → Advanced Portal Reports	Accessible from Global configuration → Manage apps → Advanced Portal Reports
Select Date/Time field format	Configured in Global Configuration	Configured in Global Configuration

Feature	Cloud	Data Center/Server

Feature	Cloud	Data Center/Server
Project Configuration - available for Jira Project Administrator
Project Configuration	Accessible from Global Configuration Project Settings	Accessible from Global Configuration Project Settings
Advanced Requests Report tab




Available fields

Charts on the portal tab


Request additional fields tab

Feature	Cloud	Data Center/Server

Feature	Cloud	Data Center/Server
Advanced Requests Report - available for Jira Service Management customer/administrator
Advanced Requests Report (depending on the configuration)	Accessible from Help Center → User Profile / Requests / Help Center / Raise a request (depending on the configuration) → Advanced Requests Report	Accessible from Help Center → Requests menu → Advanced Requests Report

Documentation: Advanced Portal Reports for JSM