Cloud
Reading the report
As a JSM Help Center customer, you can see Advanced Requests Report data displayed in a table view.
Data in the report can be sorted by some columns in ascending/descending order.
The values in each column have tooltips with additional information.
The number of requests visible per page: 20/50/100, can be chosen by Customers.
Refresh the request data based on the selected filters.
Advanced Requests Report → Customer portal