• Cloud / Data Center

    • Migration to Cloud

    Owned by Kameliya Magunska
    Last updated: Aug 13, 2024
    2 min read

    Advanced Portal Reports for JSM is available on Cloud, Data Center and Server hosting. Although currently they have some differences, we’re constantly working towards their unification.

    Here you can see the all the differences between Cloud and Data Center/Server versions of the app.

    Feature

    Cloud

    Data Center/Server

    Feature

    Cloud

    Data Center/Server

    Global configuration - available for Global Jira Service Management Administrator

     

    Global Configuration

    Accessible from main Jira menu → Аpps → Advanced Portal Reports

    Accessible from Global configuration → Manage apps → Advanced Portal Reports

    Select Date/Time field format

    Configured in Global Configuration

    Configured in Global Configuration

    Feature

    Cloud

    Data Center/Server

    Feature

    Cloud

    Data Center/Server

    Project Configuration - available for Jira Project Administrator

     

    Project Configuration

    • Accessible from Global Configuration

    • Project Settings

    • Accessible from Global Configuration

    • Project Settings

    Advanced Requests Report tab

    Available fields

    Charts on the portal tab

    Request additional fields tab

    Feature

    Cloud

    Data Center/Server

    Feature

    Cloud

    Data Center/Server

    Advanced Requests Report - available for Jira Service Management customer/administrator

     

    Advanced Requests Report (depending on the configuration)

    Accessible from Help Center → User Profile / Requests / Help Center / Raise a request (depending on the configuration) → Advanced Requests Report

    Accessible from Help Center → Requests menu → Advanced Requests Report