Migration to Cloud
Advanced Portal Reports for JSM is available on Cloud, Data Center and Server hosting. Although currently they have some differences, we’re constantly working towards their unification.
Here you can see the all the differences between Cloud and Data Center/Server versions of the app.
Feature | Cloud | Data Center/Server |
|---|---|---|
Global configuration - available for Global Jira Service Management Administrator |
| |
Global Configuration | Accessible from main Jira menu → Аpps → Advanced Portal Reports | Accessible from Global configuration → Manage apps → Advanced Portal Reports |
Select Date/Time field format | Configured in Global Configuration | Configured in Global Configuration |
Feature | Cloud | Data Center/Server |
|---|---|---|
Project Configuration - available for Jira Project Administrator |
| |
Project Configuration |
|
|
Advanced Requests Report tab | ||
Available fields | ||
Charts on the portal tab | ||
Request additional fields tab | ||
Feature | Cloud | Data Center/Server |
|---|---|---|
Advanced Requests Report - available for Jira Service Management customer/administrator |
| |
Advanced Requests Report (depending on the configuration) | Accessible from Help Center → User Profile / Requests / Help Center / Raise a request (depending on the configuration) → Advanced Requests Report | Accessible from Help Center → Requests menu → Advanced Requests Report |