/
Additional fields in portal ticket
Cloud
Additional fields in portal ticket
- Solutions Expert
- Kameliya Magunska
- Elitsa Velikova
Owned by Solutions Expert
As a JSM Help Center customer, you can go to a specific portal ticket from your report by clicking on Reference/Key or Summary.
You can see additional fields about each portal ticket: the ones selected by the Service Management administrator.
Β
Related content
Manage columns
Manage columns
Read with this
Saved Views
Read with this
Supported fields
Supported fields
Read with this
Search for requests
Search for requests
Read with this
Filtering
Read with this