Reading the report


As a JSM Help Center customer, you can see Advanced Requests Report data displayed in a table view.

  1. Data in the report can be sorted by some columns in ascending/descending order.

  2. The values in each column have tooltips with additional information.

  3. The number of requests visible per page: 20/50/100, can be chosen by Customers.

  4. Refresh the request data based on the selected filters.

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Advanced Requests Report → Customer portal