• Cloud
  • Reading the report


    As a JSM Help Center customer, you can see Advanced Requests Report data displayed in a table view.

    1. Data in the report can be sorted by some columns in ascending/descending order.

    2. The values in each column have tooltips with additional information.

    3. The number of requests visible per page: 20/50/100, can be chosen by Customers.

    4. Refresh the request data based on the selected filters.

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    Advanced Requests Report → Customer portal