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Project configuration
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  • Project configuration



     

    See how your customers will use the reports

    As a JSM administrator, you can select what is to be visible to the customers per project. There are two options to access Advanced Portal Reports project configuration:

    → From Jira menu → click on the three dot menu option of a Jira Service Management project you want to configure Modify My Request for → Select Project settings

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    Go to: Advanced Portal Reports → Project configuration page

    → select Advanced Portal Reports under Apps menu from the left sidebar.

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    Advanced Portal Reports: Project configuration page

    → From Advanced Portal Reports Global configuration → go to Select project to configure tab → select a project you what Advanced Portal Reports to see for → select Go to project

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    Advanced Portal Reports: Global configuration page → Select project to configure tab

    → From the upper right corner of the screen you have external links that lead to our Support center and Documentation.

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    Full guide configurations for JSM project administrators of the Report on JSM Help Center