• Cloud

    • Show all requests in the report

    Owned by Solutions Expert
    Last updated: Aug 06, 2024 by Kameliya Magunska
    1 min read

    As a JSM project administrator, you can enable Show all requests in the report to be visible and thus Customers will see not only requests that they or someone in their organization created but all requests in this Service desk.*

    The system automatically saves the selections.


    *If you select this option, an alert message will be displayed to confirm your choice.

    project-03.png
    Advanced Portal Reports → Project configuration page

     

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    Advanced Portal Reports → Project configuration page