• Cloud
  • Clear all filters


    As a JSM Help Center customer, you can clear all selected filters (By Customer Request Status, By Reporter, By Request Type, Search for requests, More filters) at once, by clicking on the Clear all filters button.


    Example:

    The user has a saved view: Report 1

    Advanced Requests Report_ Clear all filters-1.png
    In Advanced Requests Report view the user has a saved view. Clicking on Clear all filters will clear all applied filters. 

    The user clicks on the Clear all filters button → Filters are cleared → User is no longer in Report 1 saved view:

    Advanced Requests Report_ Clear all filters-2.png
    All filters cleared 

    Report 1 is available under Saved views menu →