More filters
As a JSM Help Center customer, you can filter the results in the report using any of the additional filters based on the columns displayed in Manage Columns menu.
The required additional filter can be searched via the search box within the filter.
Customers can select multiple values.
After selecting values, the Clear selected items option appears and all values can be cleared/deselected at once.
Additional filtering by the following columns is not applicable/available:
Reference (You can search by a Reference key using the text search)
Customer Request Status (Available in the main filters)
(Customer) Request Type (Available in the main filters)
Linked Issues (Currently not supported)
If the user is part of any Organization/s, in all filters related to User fields (Reporter, Creator, Assignee, etc.), s/he will see a list of only those users who are part of the same Organization/s within the project.
