By Request Type

As a JSM Help Center customer, you can click on the Request Type filter and filter the results by any Request Type that there is in the current project.

The default state of the filter is: Request Type: All.

The required request type can be searched via the search box within the filter.

Customers can select multiple values.

After selecting values, the Clear selected items option appears and all values can be cleared/deselected at once.

Open

Advanced Requests Report → Customer portal