/
Cloud access point/s for Advanced Requests Report for JSM Help Center customers
Cloud
Cloud access point/s for Advanced Requests Report for JSM Help Center customers
As a JSM administrator, you can select where to have access points for Advanced Requests Report on the JSM portal. To do this, go to the Global configuration → Access point on the portal tab and select/deselect the access points.
The system automatically saves the selections.
If you need to temporarily hide all access points to the report from your JSM Help Center customers, you can deselect all options from the list.
- 1 Global Configuration
- 1.1 User Profile
- 1.2 Requests
- 1.3 Help Center
- 1.4 Raise a request
Global Configuration
See below where the access point will be visible depending on your selection:
User Profile
(by default - it can be unselected any time)
Requests
(by default - it can be unselected any time)
Help Center
Raise a request
Related content
Global configuration
Global configuration
Read with this
Open project configuration from Global configuration
Open project configuration from Global configuration
Read with this
Access Advanced Portal Reports
Access Advanced Portal Reports
Read with this
Exporting SLAs
Exporting SLAs
Read with this
Project configuration
Project configuration
Read with this
Saved Views
Read with this