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Documentation: Advanced Portal Reports for JSM
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Access Advanced Portal Reports
Configure Advanced Portal Reports
Use the reports
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Supported fields
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Migration to Cloud
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App Web Hosting and Domains
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How-to articles
Known issues
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The field “Time to resolution” is duplicated in the project configuration
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Reference and Summary columns need to be rearranged in order to be displayed in the beginning of the report table
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Advanced Filtering by Automatically Generated Custom Fields
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Missing customer requests statuses in the filtering drop-down field
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Cloud: Automatic configurations migration during upgrade from versions 1.2 and 1.3 to 10.0 is not executed.
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Filtering by Asset Objects: Data Center/ Server
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Filtering by Sprint
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Issue security levels
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Speed performance: Advanced Portal Reports
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Advanced Portal Reports with Refined onsite
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Business and Software projects are not supported
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User Documentation for older versions
Documentation: Advanced Portal Reports for JSM
Known issues
The field “Time to resolution” is duplicated in the project configuration
The field “Time to resolution” is duplicated in the project configuration
George Stoyanov (Nemetschek BG)
Kameliya Magunska
Solutions Expert
Owned by
George Stoyanov (Nemetschek BG)
Last updated:
Sept 29, 2022
by
Kameliya Magunska
1 min read
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The problem appears occasionally and is due to Atlassian bug in the API.
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{"serverDuration": 65, "requestCorrelationId": "ce77d74f37734bf9b1149bf4a9cdf050"}
