How-to articles


TitleCreatorModified
How to calculate the number of user licenses needed for Advanced Portal Reports for Jira Service ManagementGeorge Stoyanov (Nemetschek Bulgaria))Sept 17, 2024
How to check the server Jira logsGeorgi GachevJun 26, 2024
How to disable/enable usage data collectionElitsa VelikovaJun 07, 2024
How to figure out why you are seeing less/more tickets than expected?Georgi GachevApr 29, 2024
How to figure out why searching by specific Request Types/ Customer request status doesn't workGeorgi GachevFeb 05, 2024
How to understand the meaning of Atlassian Error MessagesElizabeth MilanovaJan 18, 2024
How to export the browser log messagesGeorgi GachevDec 13, 2023
How to find the generated JQL of Advanced Portal Report searchOlya VelkovaNov 27, 2023
How to apply a promo code for Advanced Portal Reports on CloudGeorgi GachevJan 11, 2023
How to change the Advanced Portal Reports CSS if you have Refined installedGeorgi GachevMay 26, 2022
How to migrate Advanced Portal Reports from Server to CloudGeorgi GachevFeb 10, 2022
How to check "configuration failed to save" errorsGeorgi GachevFeb 01, 2022
How to customize the colors of Advanced Portal Reports when you have Refined installedGeorgi GachevOct 13, 2021
How to fix the list of users not being populated on CloudGeorgi GachevJun 02, 2021
How to make imported requests appear on the portalGeorgi GachevMay 13, 2021
How to get all reguest types for a service desk via REST callGeorge Stoyanov (Nemetschek Bulgaria))Mar 12, 2020
How to get all configured Jira fields via REST callGeorge Stoyanov (Nemetschek Bulgaria))Mar 12, 2020