As a JSM Help Center customer, you now have the easiest way to switch between Advanced Requests Report and Created vs Resolved chart.the available chart reports (Created vs Resolved or SLA met vs breached).
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Useful information: Open the report from JSM Help CenterOpen the report from the customer portal (Data Center/Server) |
Quick guide of how JSM Help center customers can use the report
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Advanced Requests Report allows JSM Help Center customer to navigate, create, search and export their report. |
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Created vs Resolved chart allows JSM Help Center customer to:
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The latest selected order of columns and applied filters including the additional ones will be saved until the next time you change them. |
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Useful information |
Open report from customer portal (Cloud)
Open the report from the customer portal (Data Center/Server)
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SLA met vs breached chart allows JSM Help Center customer to:
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