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Advanced Portal Reports for JSM has two main features:
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Allows your JSM Help Center customers to see a report on JSM Help Center that has: extended search, additional information for the requests and export in Excel/CSV. |
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As a JSM Help Center customer you can select a project and pick a time period so the chart displays the relation between created and resolved Jira tickets over the selected period. |
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Allows your JSM Help Center customers to see additional information on the request view page. |
As a JSM project administrator you can configure it on Jira level and on a project level.
Configure Advanced Portal Reports
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