As a JSM Help Center customer, you now have the easiest way to switch between Advanced Requests Report and the available chart reports (Created vs Resolved chartor SLA met vs breached).
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Useful information |
Open report from customer portal (Cloud)
Open the report from the customer portal (Data Center/Server)
Quick guide of how JSM Help center customers can use the report
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Advanced Requests Report allows JSM Help Center customer to navigate, create, search and export their report.
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Created vs Resolved chart allows JSM Help Center customer to:
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SLA met vs breached chart allows JSM Help Center customer to:
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