We’ve created this short 4-steps list for you to start super easy with the administration part → Power up your customers with extended search and option to export their requests by providing them easy and simple usability tool to do all of that.
You can just follow the 4 steps below and if you need rich guidance, we linked every step with additional information.
Easy administration in 4 steps:
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From Select project to configure tab select the project you want to configure
Click on Go to project
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Select Show Advanced Requests Report on the portal to make the project visible on the portal
Select which fields to be shown in the report on the portal
Select Show Advanced Request View to add additional fields on the request page
Select which fields to be shown on the request page
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https://tools4teams.atlassian.net/wiki/spaces/APRFJSM/pages/1824260243/Advanced+Requests+Report?atl_f=PAGETREEGo straight to the portal to see what your JSM Help Center customers see |