Nemetschek Bulgaria (“The vendor”) understands and is committed to the importance of ensuring the privacy of your personally identifiable information.

Information available to the vendor

Atlassian Marketplace Information

The vendor has access to:

• Contact information such as name, email address, mailing address, and phone number

• Billing information such as billing address, contacts

• Sales statistics and other marketing-related information provided by Atlassian

Content

The vendor collects and stores data that you submit, such as data in surveys, activities, requests, communication with third party social media sites or any other form of communication with us. For example, information regarding a problem you are experiencing with the app could be submitted to our issue tracker or sent via email.

Data Storage and Facilities

The vendor users Atlassian Forge to host its cloud apps. Forge's hosted storage allows storing of data partitioned by Atlassian product and site. It can be used to store data in simple or complex data structures, accessible only to the app. Forge provides hosted storage for managing and querying stored data. 
Forge's hosted storage also provides data residency features that allow admins to control where app data is hosted. This allows the app to support data residency simply by storing all in-scope End-User Data exclusively on Forge hosted storage. See Data residency (https://developer.atlassian.com/platform/forge/data-residency/) for more information.
Forge also takes care of storing and managing the logging of the app.

Information we collect from the usage of the app

The vendor uses Amplitude for product analytics purposes. This means the app processes and stores anonymous analytics data with the user's consent - actions the users do, browser type, screen resolution, license type, location, Operational System, etc.

How the information is used by the vendor

The vendor uses the information (except app content and information mentioned above) that it collects for a variety of purposes:

• Provide, operate, maintain and improve the app

• Sending related information including release notes and feature newsletters

Information sharing and disclosure

The vendor does not share or disclose any of the collected information or content with third parties except as described in this policy. The vendor does not sell any information or content.

The vendor keeps your personal data as long as necessary to fulfil the purposes above or for as long as we are required by law. After this Your personal data will be erased.

Service providers

The vendor works with third party service providers to provide website, application development, hosting, maintenance, backup, storage, etc. These service providers may have access to process your information for the purpose of providing those services for the vendor. This list includes:

• Mailchimp - For sending newsletters and release notes

• Atlassian Forge - For hosting the apps / backups / logs

• Amplitude - For product analytics

• Jira Service management - For storing customer reported bugs, suggestions and feedback

Changes to our Privacy Policy 

This policy document may change. Any changes to the privacy policy in the future will be posted to this page.

If you disagree with any changes to this Privacy Policy, you will need to stop the use of Nemetschek Bulgaria cloud apps.