Project Configuration

Owned by Yoanna Petkova
Last updated: Oct 22, 2021 by George Stoyanov (Nemetschek Bulgaria))
1 min read

Service Desk Agents can select what is to be visible to the customers per project.

In order to do that, follow the steps.

 

From your Jira Service Desk project click on the “Project settings“ in the left sidebar menu.

Then choose “Advanced Customer Reports Settings“.

 

There you can have 3 parts to configure:

Â