Global Configuration

From “Jira Administration settings” (upper right corner of your screen) in your Jira Service Desk project select the “Manage apps“ option.

Open

There are several options in the left sidebar menu:

1. “Get Started“ - choosing a Jira Service Desk project to use the Advanced Portal Reports add-on
   
   

   Open

   

    

    

2. “Global Configuration“ - setting a Date / Time field format to use in the Advanced Portal Reports add-on
   
   

    

3. “Get Help“ - accessing the Advanced Portal Reports’ Documentation and Nemetschek Bulgaria Support Team