Versions Compared

Old Version 41

changes.mady.by.user Elitsa Velikova

Saved on

compared with

New Version Current

changes.mady.by.user Kameliya Magunska

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.
Panel
bgColor#E3FCEF

See the user documentation for the portal customers

As a JSM administrator, you can select where to have access points for Advanced Requests Report on the JSM portal. To do this, go to the Global configuration → Access point on the portal tab and select/deselect the access points.

If you need to temporarily hide all access points to the report from your JSM Help Center customers, you can deselect all options from the list.

Panel
panelIconId1f5d2
panelIcon:notepad_spiral:
panelIconText🗒️
bgColor#E3FCEF

The system automatically saves the selections.

If you need to temporarily hide all access points to the report from your JSM Help Center customers, you can deselect all options from the list.

Table of Contents

Global Configuration

access point from global.png

See below where the access point will be visible depending on your selection:

User Profile

(by default - it can be unselected any time)

Requests

(by default - it can be unselected any time)

Help Center

Raise a request