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Advanced Portal Reports for JSM is available on
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Cloud and Data Center/Server
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Feature
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Cloud
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Data Center/Server
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Global configuration - available for Global Jira Service Management Administrator
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Global Configuration
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Accessible from main Jira menu → Аpps → Advanced Portal Reports
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Accessible from Global configuration → Manage apps → Advanced Portal Reports
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Select Date/Time field format |
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Configured in Global Configuration |
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Configured in Global Configuration |
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Access points for Advanced Requests Report for JSM Help Center customers |
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Configured in Global Configuration |
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panelIconId | 2716 |
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panelIcon | :heavy_multiplication_x: |
panelIconText | ✖️ |
bgColor | #FFEBE6 |
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Choose a project → Go to project configuration |
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Global Configuration |
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Global Configuration |
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Advanced Portal Reports Analytics |
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Configured in Global Configuration |
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panelIconId | 2716 |
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panelIcon | :heavy_multiplication_x: |
panelIconText | ✖️ |
bgColor | #FFEBE6 |
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Global Configuration |
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Global Configuration |
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Feature
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Cloud
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Data Center/Server
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Project Configuration - available for Jira Project Administrator
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Project Configuration
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Accessible from Global Configuration
Project Settings
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Project Settings
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Advanced Requests Report tab
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Show Advanced Requests Report for JSM Help Center customers |
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Configured in Project Configuration |
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Configured in Project Configuration |
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Select fields to be shown on the portal in the report |
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Configured in Project Configuration |
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Configured in Project Configuration |
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Show all requests in the report |
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Configured in Project Configuration |
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Configured in Project Configuration |
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Data export |
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Configured in Project Configuration |
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Configured in Project Configuration |
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Available fields
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Filtering for Insight/Asset field |
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Configured in Project Configuration |
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panelIconId | 2716 |
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panelIcon | :heavy_multiplication_x: |
panelIconText | ✖️ |
bgColor | #FFEBE6 |
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Charts on the portal tab
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Show Created vs Resolved chart on the portal |
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Configured in Project Configuration |
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panelIconId | 2716 |
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panelIcon | :heavy_multiplication_x: |
panelIconText | ✖️ |
bgColor | #FFEBE6 |
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SLA met vs breached chart on the portal |
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Configured in Project Configuration |
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panelIconId | 2716 |
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panelIcon | :heavy_multiplication_x: |
panelIconText | ✖️ |
bgColor | #FFEBE6 |
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Request additional fields tab
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Select fields to be shown in a request view page |
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Configured in Project Configuration |
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Configured in Project Configuration |
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Feature
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Cloud
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Data Center/Server
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Advanced Requests Report - available for Jira Service Management customer/administrator
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Advanced Requests Report (depending on the configuration)
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Accessible from Help Center → User Profile / Requests / Help Center / Raise a request (depending on the configuration) → Advanced Requests Report
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Accessible from Help Center → Requests menu → Advanced Requests Report
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Displaying fields as columns |
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panelIconId | 2714 |
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panelIcon | :heavy_check_mark: |
panelIconText | ✔️ |
bgColor | #E3FCEF |
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panelIconId | 2714 |
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panelIcon | :heavy_check_mark: |
panelIconText | ✔️ |
bgColor | #E3FCEF |
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Displaying fields as criteria |
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panelIconId | 2714 |
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panelIcon | :heavy_check_mark: |
panelIconText | ✔️ |
bgColor | #E3FCEF |
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panelIconId | 2714 |
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panelIcon | :heavy_check_mark: |
panelIconText | ✔️ |
bgColor | #E3FCEF |
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Search option |
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panelIconId | 2714 |
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panelIcon | :heavy_check_mark: |
panelIconText | ✔️ |
bgColor | #E3FCEF |
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panelIconId | 2714 |
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panelIcon | :heavy_check_mark: |
panelIconText | ✔️ |
bgColor | #E3FCEF |
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Saving last filter |
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panelIconId | 2714 |
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panelIcon | :heavy_check_mark: |
panelIconText | ✔️ |
bgColor | #E3FCEF |
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panelIconId | 2714 |
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panelIcon | :heavy_check_mark: |
panelIconText | ✔️ |
bgColor | #E3FCEF |
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Saved views |
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panelIconId | 2714 |
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panelIcon | :heavy_check_mark: |
panelIconText | ✔️ |
bgColor | #E3FCEF |
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panelIconId | 2714 |
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panelIcon | :heavy_check_mark: |
panelIconText | ✔️ |
bgColor | #E3FCEF |
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Manage columns |
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panelIconId | 2714 |
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panelIcon | :heavy_check_mark: |
panelIconText | ✔️ |
bgColor | #E3FCEF |
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panelIconId | 2714 |
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panelIcon | :heavy_check_mark: |
panelIconText | ✔️ |
bgColor | #E3FCEF |
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Exporting Requests to a CSV and Excel file |
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panelIconId | 2714 |
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panelIcon | :heavy_check_mark: |
panelIconText | ✔️ |
bgColor | #E3FCEF |
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panelIconId | 2714 |
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panelIcon | :heavy_check_mark: |
panelIconText | ✔️ |
bgColor | #E3FCEF |
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Refresh result within the report |
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panelIconId | 2714 |
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panelIcon | :heavy_check_mark: |
panelIconText | ✔️ |
bgColor | #E3FCEF |
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panelIconId | 2714 |
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panelIcon | :heavy_check_mark: |
panelIconText | ✔️ |
bgColor | #E3FCEF |
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Created vs Resolved chart |
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panelIconId | 2714 |
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panelIcon | :heavy_check_mark: |
panelIconText | ✔️ |
bgColor | #E3FCEF |
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panelIconId | 2716 |
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panelIcon | :heavy_multiplication_x: |
panelIconText | ✖️ |
bgColor | #FFEBE6 |
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bgColor | #F4F5F7 |
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hosting.
There is no direct migration path for app data and configurations from Server to Cloud.
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You will |
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need a separate license for a Cloud app. For more information on migrating from Jira Server to Jira Cloud, see: |
These options will make your Cloud migration easier and more flexible.
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Extend your Data Center license until your cloud migration is complete.
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We are also open to any suggestions you might have.
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Get a longer Cloud trial period to transition at your own pace.