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This chart shows the relation between created and resolved customer requests per project over a given period. TheGreen lineshows the number of created requests and the Red line - the closed ones.
It helps customers on the portal get an overview on how productivity changed and if goals have been met.
Predefined date periods include: Last 7 days; Last 30 days; Previous month; This month to date; Last 3 months; Last year.
Portal customers only see databased on the requests they have access to (they are participants or part of an organization which has the issues shared with).
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