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JSM Help Center customer has already selected some filter criteria.
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2. In the upper left corner on the screen (of Advanced Requests Report view) there is a button option Saved views that provides the option to save this set of filters.
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On click a drop down menu with an option to Save new view will appear. Under SAVED VIEWS section the saved views list will appear.
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4. Clicking on Save new view an option appears to name this view and save it. For example: Custom Report 1.
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5. After saving this view, the given name: Custom Report 1 appears on the Saved views button.
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