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One of the key benefits of this additional filtering option is that it provides customers with greater control over their search results. For example, if your customers are looking for information about a specific ticket, or information within a customs field they can use the additional filters to search for tickets based on the status, priority, or other relevant fields. This helps them to quickly identify the information they need and get the answers they are looking for. |
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Another advantage of the additional filtering option is that it helps streamline your customers search experience. By being able to search based on specific fields, they can avoid having to wade through a large number of results to find what they are looking for. This can help them be more productive and get your work done more efficiently.
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