Advanced Portal Reports for Jira Service Management is build to help organizations gain a deeper understanding of their service requests and make data-driven decisions to improve their service process.
With Advanced Portal Reports, you'll provide your customers with extended search among their requests and advanced filtering options. In addition to that you’ll give them the power to export in CSV and Excel files and all of that on Jira Service Management portal.
Dive into our use cases and see how Advanced Portal Reports benefits your company and customers. From tracking key metrics like time to response and resolution time and custom fields that are exposed to the portal, to identifying areas for improvement in your service process.
Start with easy administration with Advanced Portal Reports and benefit your organization to enhance the customer experience and make your service management process more efficient.
Use Cases that benefit your customers using Advanced Portal Reports for Jira Service Management