Use Worklog Report for project with organizations


Use case:

Company A has 1 service project with multiple organizations. They want to show their customers how much time was spent on the requests of their Organization only. Customers shall not see requests from other Organizations.

The solution:

Make sure that each request is shared with the whole Organization. Configure the Worklog Report to Restrict requests with JSM user permissions. This way each customer will only see the list of requests for their Organization which have time logged for the selected period.

→ In order to do that → Go to Restrict requests in Worklog Report project configuration → click on Restrict requests with JSM user permissions.

wr-restrict requests.png