As a JSM administrator, you can access My Tasks global configuration:
→ from the main Jira menu by selecting Settings (upper right corner of your screen) → Apps → My Tasks: Get started
→ from main Jira menu - Apps
image screen
From here, you have several options:
→ you can enable My Tasks for all Jira Service Management project to be visible on the Customer Portal.
The system automatically saves the selection.
image screen
→ you can disable / enable usage data collection
The system automatically saves the selection.
image screen
→ you can access the Support and Documentation of My Tasks.
image screen
→ you have a shortcut to the JSM customer portal:
image screen
When you click on either the Support, or Documentation button in the upper right corner of your screen → a confirmation dialog appears with directions that the link leads outside Jira
image screen