You are viewing an old version of this page. View the current version.
Compare with Current View Page History
« Previous Version 10 Current »
Here are some easy start videos:
Configure Cloud access point/s for Advanced Requests Report for JSM Help Center customers
Configure Advanced Requests Report on the portal
Configure additional fields on portal ticket (Advanced Request View)
Train your customers to get the most out of Advanced Requests Report
Extended information on how to use the report on the portal