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If you use both Advanced Portal Reports for JSM and Refined apps for your Jira Service Management JSM Help Center customers, in order Advanced Portal Reports to be visible on Refined you need to add Advanced Portal Reports from Refined Site Builder.
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Advanced Portal Report is now on your customised portal. Depending on the Theme that you use, Advanced Portal Reports is visible in one of these places:
Up on the screen
Down on the screen
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One last step to reach Advanced Requests Report.
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