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Use Cases that benefit your JSM Help Center customers using Advanced Portal Reports for JSM

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Advanced Portal Reports for Jira Service Management is

build

built to help organizations gain a deeper understanding of their service requests and make data-driven decisions to improve their service process.

With Advanced Portal Reports for JSM, you'll provide your JSM Help Center customers with extended search among their requests and advanced filtering options. In addition

to that

, you’ll give them the power to export in CSV and Excel files and all of that on

Jira Service Management portal

JSM Help Center.

Dive into our use cases and see how Advanced Portal Reports for JSM benefits your company and customers. From tracking key metrics

like

such as time to response

and

, resolution time and custom fields that are exposed to the portal, to identifying areas for improvement in your service process.

Start

Everything packaged with

easy administration with Advanced Portal Reports and benefit your organization to enhance the customer experience and make your service management process more efficient. Image Removed
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Use Cases that benefit your customers using Advanced Portal Reports for Jira Service Management

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an easy configuration that let's you get started quickly.