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Use Cases that benefit your JSM Help Center customers using Advanced Portal Reports for Jira Service ManagementJSM

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Are you looking for a way to take your service management process to the next level and provide an even better experience for your customers?
You are on the right place!

Advanced Portal Reports for Jira Service Management is

build

built to help organizations

like yours

gain a deeper understanding of their service requests and make data-driven decisions to improve their service process.

With

Advanced

Advanced Portal Reports for JSM, you'll provide your JSM Help Center customers with extended search among their requests and advanced filtering options. In addition

to that

, you’ll give them the power to export in CSV and Excel files

in the Jira Service Management portal

and all of that on JSM Help Center.

Dive into our use cases and see how Advanced Portal Reports for JSM benefits your company and customers. From tracking key metrics

like response time and resolution time

such as time to response, resolution time and custom fields that are exposed to the portal, to identifying areas for improvement in your service process.

Start

Everything packaged with

easy administration with Advanced Portal Reports and benefit your organization to enhance the customer experience and make your service management process more efficient

an easy configuration that let's you get started quickly.