Versions Compared

Old Version 1

changes.mady.by.user Kameliya Magunska

Saved on

compared with

New Version Current

changes.mady.by.user Elitsa Velikova

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.
Image Added
Image Added
Panel
bgColor#E3FCEF

Know how our customers had their success using Advanced Portal Reports

toc

Use Cases that benefit your JSM Help Center customers using Advanced Portal Reports for JSM

Page Tree
root@self
startDepth1

Advanced Portal Reports for Jira Service Management is built to help organizations gain a deeper understanding of their service requests and make data-driven decisions to improve their service process.

With Advanced Portal Reports for JSM, you'll provide your JSM Help Center customers with extended search among their requests and advanced filtering options. In addition, you’ll give them the power to export in CSV and Excel files and all of that on JSM Help Center.

Dive into our use cases and see how Advanced Portal Reports for JSM benefits your company and customers. From tracking key metrics such as time to response, resolution time and custom fields that are exposed to the portal, to identifying areas for improvement in your service process. Everything packaged with an easy configuration that let's you get started quickly.