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Safari and Firefox users need to enable pop-ups (one-time action) in their browser to open the Advanced Requests Report from the Customer Portal.

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Enable pop-ups for Firefox

Firefox users need to enable pop-ups (one-time action) in their browser to open the Advanced Requests Report from the Customer Portal.

Example:

pop-ups.png

Enable pop-ups for Safari

Safari users need to enable pop-ups (one-time action) in their browser to open the Advanced Requests Report from the Customer Portal.

→ In order to do that: Open SafariSettings…

safari-settings-01.png

Websites → scroll down to Pop-up Windowsfined find your xxxxx.atlassian.net site and select Allow from the menu.

safari-settings-02.png