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Safari and Firefox users need to enable pop-ups (one-time action) in their browser to open the Advanced Requests Report from the Customer Portal.

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Enable pop-ups for Firefox

Firefox users accessing the Advanced Requests Report need to enable pop-ups (one-time action) in their browser to open the report Advanced Requests Report from the Customer Portal in a new browser tab.

Example:

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Enable pop-ups for Safari

Safari users accessing the Advanced Requests Report need to enable pop-ups (one-time action) in their browser to open the report Advanced Requests Report from the Customer Portal in a new browser tab.

Example:

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→ In order to do that: Open SafariSettings…

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Websites → scroll down to Pop-up Windows → fined your xxxxx.atlassian.net site and select Allow from the menu.

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