As a Jira Service Management (JSM) administrator, you can easily configure My Tasks. There are two options to access My Tasks Configuration:
→ from the main Jira menu, select Settings (located in the upper right corner of your screen) → Apps → My Tasks: Get started
→ from main Jira menu → Apps → My Tasks
From here, you have several options:
→ You can enable My Tasks, which will make it visible on the Customer Portal for all Jira Service Management projects and all users.
The system automatically saves the selection.
→ you can disable / enable usage data collection
The system automatically saves the selection.
→ you can access the Support and Documentation of My Tasks.
→ you have a shortcut to the JSM customer portal: