Enable My Tasks


As a Jira Service Management (JSM) administrator, you can easily configure My Tasks. There are two options to access My Tasks Configuration page:

→ from Jira menu, select Settings (located in the upper right corner of your screen: ) → Apps

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Go to: My tasks → Configuration page

My Tasks Get started

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My Tasks: Configuration page

From here, you have several options:

→ You can enable My Tasks, which will make it visible on the Customer Portal for all Jira Service Management projects and all users.

The system automatically saves the selection.


→ you can disable / enable usage data collection

The system automatically saves the selection.


→ you can access the Support and Documentation of My Tasks.


→ you have a shortcut to the JSM customer portal: