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How to use Advanced Portal Reports?
How to use Advanced Portal Reports?
Start by selecting the relevant Service Desk project.
You can then filter the results, add/remove columns, or re-order the displayed columns, change the number of displayed issues so that the report displays exactly what you want to see.
Finally, export the report and share it with whoever you need to.
Related content
How to access Advanced Portal Reports?
How to access Advanced Portal Reports?
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Select a Service Desk
Select a Service Desk
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Add / Remove columns in the report
Add / Remove columns in the report
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Global Configuration
Global Configuration
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Request view fields configuration
Request view fields configuration
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Service Desk Agent's Guide
Service Desk Agent's Guide
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