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Do you want to become part of our Customer Discovery Group?

We want to better understand our customers so we can improve the product to better suit your needs. If so, please contact us at: Email or book a meeting to share.

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Would you help us understand our customers better?

Book a short 20min meeting with our Product Manager

😎 If you want to be our Sidekick

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What is a Sidekick?

This is someone who wants to influence our product development decisions and help us be better.

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What does it mean to you?

  • You will be invited to take part in some of our activities.

  • 90% of the features are based on the feedback from our customers

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Customer discovery meeting

🔍 Observation

A general meeting about how you and your customers are using the product

⏱️ Duration

  • 20min

  • Once every 6 months

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Usability research

🔍 Observation

Asking questions and observing your work with Advanced Portal Reports about possible option or feature

⏱️ Duration

  • 20min

  • Once every 6 months

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Usability prototype testing

🔍 Observation

A general meeting about how you and your customers are using the product

⏱️ Duration

  • 20min

  • Once every 6 months

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Short survey

🔍 Observation

Link to an online survey with questions about Jira or Advanced Portal Reports

⏱️ Duration

  • 5 minutes

  • Once every 6 months

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Your time is valuable to us

Your time is very important to us so we will be very considering when we invite you to participate
in our activities. Every meeting we schedule with you will be whenever it suits you.

Our meetings will be held online via Teams.

We are also open to any other suggestions you might have.

Contact us via Email or Support request.


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Download page as file for print:

View file
nameBecome our sidekick.pdf