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As a Jira Service Management (JSM) administrator, you can easily configure My Tasks. To access My Tasks global configuration from the main Jira menu by selecting Settings (Configuration page:
→ from Jira menu, select Settings (located in the upper right corner of your screen: ⚙️ ) → Apps
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→ Modify My Request: Tasks → Get started
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From here, you have several options:
→ you You can enable My tasksTasks, which will make it visible on the Customer Portal for all Jira Service Management project. imageprojects and all users.
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The system automatically saves the selection. |
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→ you can disable / enable usage data collectionimage
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The system automatically saves the selection. |
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→ you can access the Support and Documentation of Modify My RequestTasks.
When you click on either the Support, or Documentation button in the upper right corner of your screen → a confirmation dialog appears with directions that the link leads outside Jira
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→ you have a shortcut to the JSM customer portal:
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