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Advanced Portal Reports has a direct link for faster access outside the Atlassian portal. If you're using both Advanced Portal Reports for JSM and the Refined or Feature Bundle apps in your JSM Help Center, be sure to add Advanced Portal Reports to make it visible on both platformsapps.

https://tools4teams.atlassian.net/wiki/spaces/APRFJSM/pages/1558872065/Advanced+Portal+Reports+with+Refined+onsite?atl_f=content-tree

https://tools4teams.atlassian.net/wiki/spaces/APRFJSM/pages/2277867567/Advanced+Portal+Reports+with+Feature+Bundle+onsite?atl_f=content-tree