Nemetschek Bulgaria (“The vendor”)understands and is committed to the importance of ensuring the privacy of your personally identifiable information.

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Data Storage and Facilities

The vendor uses Amazon (AWS) users Atlassian Forge to host its cloud apps. The vendor is responsible for provisioning, monitoring and maintaining the AWS infrastructure required to support the apps.Log information and backups are stored on AWS. Forge's hosted storage allows storing of data partitioned by Atlassian product and site. It can be used to store data in simple or complex data structures, accessible only to the app. Forge provides hosted storage for managing and querying stored data. 
Forge's hosted storage also provides data residency features that allow admins to control where app data is hosted. This allows the app to support data residency simply by storing all in-scope End-User Data exclusively on Forge hosted storage. See Data residency (https://developer.atlassian.com/platform/forge/data-residency/) for more information.
Forge also takes care of storing and managing the logging of the app.

Information we collect from the usage of the app

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The vendor works with third party service providers to provide website, application development, hosting, maintenance, backup, storage, etc. These service providers may have access to process your information for the purpose of providing those services for the vendor. This list includes:

• Mailchimp - For sending newsletters and release notes

• Amazon Atlassian Forge - For hosting the apps / backups / logs

• Amplitude - For product analytics

• Jira Service management - For storing customer reported bugs, suggestions and feedback

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