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If you use both Advanced Portal Reports for JSM and Feature Bundle apps for your JSM Help Center customers, in order Advanced Portal Reports to be visible with Feature Bundle you need to add Advanced Portal Reports as banner in Feature Bundle using Banners feature.
→ In order to do so, please select from Select Editor → HTML → and then place this text in the textbox:
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<a href="advanced-requests-report-url" target="_blank">link text</a> |
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Customer’s view on the Customer Portalportal:
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