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As a JSM administrator, you can access My Tasks global configuration:
→ from the main Jira menu by selecting Settings (upper right corner of your screen) → Apps → Modify My RequestTasks: Get started
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→ from main Jira menu - Apps
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From here, you have several options:
→ you can enable My tasksTasks for all Jira Service Management project to be visible on the Customer Portal.
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→ you can disable / enable usage data collection
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→ you can access the Support and Documentation of Modify My RequestTasks.
When you click on either the Support, or Documentation button in the upper right corner of your screen → a confirmation dialog appears with directions that the link leads outside Jira
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