Overview
After an update of Modify My Request which requires new permissions to be allowed due to new functionality, some users encounter a recurring access prompt even after granting permission.
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This guide will help you resolve the issue step by step.
Steps to Resolve the Issue
Initial Access Grant: Open Jira Service Management and navigate to the configuration of Modify My Request app. You will be prompted to allow access. Click the "Allow access" button. However, if the prompt reappears after refreshing the page, follow the next steps to resolve the issue.
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